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Phone number issue

Our main number, 024 7683 2222, which is used for Emergency Homelessness enquiries is currently down. Please use the temporary number 024 7510 2932. We hope to have the issue resolved soon.

Council Tax

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Council Tax

Access your online Council Tax account

Do it online - save time

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Billing and payments

  • Pay your Council Tax bill online
  • Pay your Council Tax bill by Direct Debit
  • Check your Council Tax account balance
  • Request paperless billing
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Discounts and exemptions

  • Claim Council Tax Support
  • Apply for or cancel a single person discount
  • Apply for a Council Tax discount or exemption
  • Cancel a discount or exemption
  • Confirm proof of student status
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Change of circumstances

  • Tell us if you have moved
  • Landlord - report a change in tenant
  • Name change
  • Eligibility for discount or exemption
  • Tell us someone has passed away
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Find out more about:

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Payments

  • Ways to pay Council Tax
  • Problems paying Council Tax?
  • What happens if you do not pay
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Discounts and exemptions

  • Council Tax exemptions
  • Council Tax discounts
  • Single person discount review
  • Local Council Tax Support scheme
  • Students
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How we calculate your Council Tax

  • About your Council Tax bill
  • Council Tax bands and charges
  • Who should pay Council Tax?
  • Freeman on the Land
  • Unoccupied properties
  • If you think your bill is wrong
  • Empty homes review
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Support

  • Local Council Tax Support scheme
  • Ways we can support you with reading your Council Tax information
  • Cost of living and wellbeing support
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Council Tax enquiries

Where possible, use our online service to make a payment by debit or credit card which will be quicker and easier.

Telephone:024 7683 1111

  • Council Tax enquiries
  • Council Tax privacy notice
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